Facilitation skills

Achieving successful outcomes through effective facilitation has never been more important. You may need to run a meeting, a training course, solve a particular problem, gain consensus to a course of action, or mediate in conflict. Facilitation Skills is a one-day workshop that will help you to design and manage processes that will ensure successful
outcomes and to gain the commitment of all those involved.

Facilitation skills are needed in every professional environment to create open dialogue and collaboration among stakeholders. Excellent facilitation drives value in organisations by helping stakeholders better communicate with each other. This facilitation skills workshop is designed for professionals working in project management, change management, business analysis and training environments.

A strong facilitator knows how to help other people articulate their opinions and perspectives, helps groups discuss conflicts productively, and helps teams design solutions to business problems. To facilitate means to “make easy”. The role of the facilitator is therefore to help the group make progress and find their own solution in the easiest and most effective
way.

In this Facilitation Skills Workshop, participants will learn facilitation skills and techniques to encourage and support a group of people to achieve their goal or objectives. It will equip consultants with the skills to enable them to improve analysis and gain buy-in. It will equip them with the tools to work with groups at any level to help them achieve an outcome and increase their credibility and confidence as a trusted partner This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can
use to facilitate meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have your participants on the road to becoming great facilitators themselves.

The course includes the provision of an electronic training manual and quick reference sheets for all delegates.

All delegates will receive a certificate of completion.

For more information or to book your course please contact:

Juanita Dorrington Izwe Consulting on 079 396 9012 or at Juanita@izweconsulting.co.za

Course Objectives

  • Define facilitation and identify its purpose and benefits.
  • Clarify the role and focus of a facilitator.
  • Differentiate between process and content in the context of a
    group discussion.
  • Provide tips in choosing and preparing for facilitation.
  • Identify a facilitator’s role when managing stages of group
    development: forming, storming, norming and performing.
  • Identify ways a facilitator can help a group reach a consensus:
    from encouraging participation to choosing a solution.
  • Provide guidelines in dealing with disruptions, dysfunctions
    and difficult people in groups.
  • efine what interventions are, when they are appropriate
    and how to implement them